At LAH Property Marketing, we understand that front-of-house receptionists are the first point of contact and set the tone for every client interaction. That’s why we’ve created the LAH Training Academy—a dedicated training platform to ensure our team delivers the highest standard of service from the outset.
Our fully accredited eLearning program, created by industry pros, teaches receptionists all the must-have skills for any setting, including:
Each course goes beyond just covering the basics, aiming to not only meet legal standards but also wow our clients!
In addition to eLearning, new recruits go through a hands-on, 6-week training program led by our Regional Management teams. This face-to-face training gives them real-world experience, one-on-one mentoring, and immediate feedback. They’ll cover things like:
With this well-rounded approach, our team is fully ready to represent both LAH Property Marketing and our clients with confidence!
At the LAH Academy, we’re all about helping our team grow and build lasting careers. We offer ongoing training and development, encouraging our receptionists to step up into leadership roles or dive into areas that match their career goals.
A great example? Most of our management team actually started out as front-of-house receptionists. This not only gives them a solid understanding of the job but also creates a leadership team that’s supportive, relatable, and really gets the ins and outs of the company.
When you partner with LAH Property Marketing, you’re choosing professionalism, quality, and a team that truly invests in people. Our highly trained receptionists go above and beyond to make sure your business shines, whether it’s in a corporate office or a high-end commercial space.
