Personality at work

LAH Property Marketing know that first impressions are vital. Whether you are a tenant, an agent, a contractor, or a prospective occupier, we believe that the customer journey from front-door to front-desk should culminate in a positive experience.

A friendly welcome

We know that first impressions are everything which is why our team will forever be ready to greet your tenants and colleagues with the warmest of welcomes.

Reception management

Back in the day, front-of-house processes seemed to revolve around ‘keys, post and passes’ – things have moved on. We will embrace your building’s tech and processes to make sure that every day runs effortlessly.

Tenant engagement

First impressions are only the beginning. We passionately believe that our people must not only seamlessly deliver the fundamentals of ‘front-of-house’, but also play a key role in reflecting a scheme’s brand essence and building a community for and with tenants – our customers.

Property knowledge

From the beginning, we have been a business that has had an understanding of commercial property in its DNA. This means that our teams don’t just look after tenants, but also help support a building’s wider team.

Supporting building managers

Our Front-of-House teams are as much a part of your team as they are ours. By working together with building managers, FMs and fellow contractors we can all achieve incredible results. We’re all one big team after all.

Organise tenant offers

We understand the power of bringing people together, which is why we deliver added value events and offers all year round that are designed to get people walking, talking…
or indeed, running.

When life happens

We know life happens (and so it should!), many of our Front-of-House colleagues are trained on multiple sites. We also have a dedicated stand-alone cover team (administered using some pretty whizzy software), which means that when your usual LAH Property Marketing star is sunning themselves on a beach, you won’t be left out in the rain.

“I want to offer my feedback on your receptionist... not sure where to start really but all I can say is that she is like a breath of fresh air – just really good. She has a warm friendly nature about her while being courteous & polite, furthermore when we have noticed that when it is quieter, Jo is up and about cleaning, wiping down surfaces and forever keeping herself busy. She's a fantastic asset to have around here at Croxley Park."

Croxley Park | Manager

Our service, your way

Every building, client and tenant is different. Our expertise in On-Site Marketing and Front of House has evolved over thirty years along with the market. Depending on a property’s life-cycle – empty, part tenanted or multi-let – we can blend and finesse our service to suit you.


We also offer

Onsite marketing

Bespoke on-site Marketing for any Commercial Property across the UK.

  • Warm welcome
  • Manager support
  • Viewings 5 days a week

We also offer

Lifestyle management

Working with you to create a professional environment that’s more than just a place to work.

  • Exercise clubs
  • Live events
  • Sustainability
  • Coffee mornings
  • Added value
  • Cycle to work

“I love it here! So many people come and chat to me during the day, it really does feel like home. The entire park team and everyone at LAH are incredibly supportive and ready to answer any questions which makes the working day such a joy.

Jo | Croxley Park | Receptionist