Reception Management, Front of House & Concierge for Offices and Commercial Property
We know that first impressions are vital. Whether you are a current or prospective tenant, the guest of an occupier, an agent, a contractor, or even the owner of a development, we believe that the short customer journey from front-door to front-desk should culminate in a positive experience.
But for us, first impressions are only the beginning. As a custodian of your building, we passionately believe that our people must not only seamlessly deliver the fundamentals of ‘front-of-house’, but also play a key role in reflecting a scheme’s brand essence.
Our friendly, professional representatives will help encourage tenant interaction and work to engender a sense of community on-site. We can help support green strategies, organise added- value offers (discounts, seasonal pop-up catering, dry-cleaning) while working hard to support the other professionals around us – building management, security, cleaning etc.
Regular communication and structured reporting back to you, with support from our Site Liaison Managers and Client Services Director means that we can act as another set of eyes and ears on the ground. You can consider us a trusted part of your team.
- Professional, well-presented front of house receptionist
- High standard of service
- Excellent meet and greet
- Property knowledge
- Tenant liaison
- Normal reception duties to include: post, couriers and visitors
- Assist with key control